General
This Privacy Policy governs the online information-collection practices of Wisdom AI Pvt Ltd (“Wisdom AI,” “we,” “us”). It explains what data we collect when you:
Visit our website at https://thewisdom.ai (the “Website”) (the “Visitor(s)”) (anyone may browse publicly available pages).
Use our SaaS platform (the “User(s)”) (you must register for an account and log in to access our platform).
Wisdom AI® provides an AI-driven, SaaS-based HR platform, enabling registered Users to manage HR data, documents, workflows, and analytics (the “Service(s)”).
We process personal data in accordance with industry best practices. While we are not currently bound by GDPR, CCPA, HIPAA, or the EU AI Act, we intend to implement those frameworks as part of our compliance roadmap.
Purpose and Scope
The purpose of this Privacy Policy is to provide you with a clear understanding of:
What information do we collect
How we use and share it.
Your rights and choices regarding that information.
This Policy applies to all Visitors (anyone who browses https://thewisdom.ai) and all Users (registered account holders who log in to access Wisdom AI’s platform and related Services).
Customer Contracts
Certain customers of Wisdom AI® may have additional privacy terms detailed in their service agreements. In the event of any conflict, the provisions in those contracts will govern data processing activities performed on behalf of that customer.
Choices and Opt-Outs
Where you provide consent for marketing communications or analytics tracking, you may withdraw that consent at any time by contacting us at privacy@thewisdom.ai.
Although we currently do not offer in-app toggles for these preferences, we will respect any opt-out requests received via email.
Third-Party Recipients
When you (or your organization) share data with third parties via our platform, those recipients’ privacy practices govern their onward processing. Wisdom AI® is not responsible for how third parties handle data after it leaves our Services.
Tracking Technologies
Some information is collected automatically through cookies and similar tracking technologies.
This Policy applies to information we collect:
On our website: Any data you submit or that is gathered automatically when you browse https://thewisdom.ai.
In Communications: Information you provide via email, SMS/text messages, in-app chat, or WhatsApp/Viber support.
Through Advertising & Third-Party Integrations: When you interact with our ads or embedded applications and widgets (e.g., social-login buttons, plugin integrations) on third-party websites and services that link back to this Policy.
At each point where we request personal information—whether through registration forms, support tickets, surveys, or any other data-entry interface—the purpose for collecting that information will be clearly explained. If you contact us directly via any channel, we may receive additional details such as your name, email address, phone number, the contents of your message or attachments, and any other information you choose to provide.
Exclusions and Agreement to Policy
This Privacy Policy governs only data you provide to, or that we collect via, our website (https://thewisdom.ai) and logged-in Services. It does not cover:
Any personal data gathered offline (for example, at in-person events, trainings, webinars, or meetings).
Information collected through other websites or applications owned or operated by Wisdom AI® or by any third party.
Data is captured by our desktop or mobile applications outside the web interface.
Any tracking or collection performed by third-party services, widgets, or advertising networks that you may interact with after leaving our site.
By continuing to browse or log in to use any part of our platform, you confirm that you have read, understood, and agree to this Privacy Policy. We may revise it periodically; whenever we do, the new version will be posted on our site, and your continued use constitutes acceptance of those updates.
Information We Collect and How We Collect It
Wisdom AI® gathers various categories of information when you interact with our app, website (https://thewisdom.ai), or logged-in platform. This includes:
Personal Identifiers: Name, postal address, email address, telephone number, and IP address.
Technical & Usage Data: Details about your device, browser, operating system, connection information, and how you navigate our site.
Future Enhancements: We plan to extend data collection to include more granular location details and in-app activity metrics as our platform evolves.
We obtain this information through a combination of means:
Provided by You: Data you submit directly, such as when registering an account, completing forms, or contacting support.
Automatically Collected: Information gathered via server logs, cookies, and other standard tracking technologies when you browse or use our Services.
From Third Parties: Where you’ve given permission, we may receive limited information from social-login providers or business directories to enhance your experience.
How We Collect Information
We gather data about you in the following ways:
Directly from You
When you fill out forms on our website (e.g., registering for an account, subscribing to Services, submitting a support ticket).
Via communications you initiate—email, in-app chat, SMS, WhatsApp, or AI-chatbot interactions (including prompts and feedback).
Through any other voluntary submissions, such as uploading documents, providing testimonials, endorsements, survey responses, or comments.
Automatically
As you browse https://thewisdom.ai or use our platform, we collect technical and usage information (e.g., page views, click paths, IP address) via server logs, cookies, and similar tracking technologies.
From Third Parties
With your consent, we may receive information from social-login providers, analytics services, advertising networks, or other external platforms to enhance functionality and personalize your experience.
Customers (Prospective and Current)
If you engage with us as a prospective or current customer of Wisdom AI®, we may:
Collect Contact & Profile Data: Request and store your name, email, phone number, company name, job title, and other basic details when you register for our Services, sign up for webinars, or submit marketing forms.
Maintain CRM Records: Create and update a contact record in our customer relationship management (CRM) system to track your account status, service preferences, and interaction history.
Gather Business Identity Information: With your consent, enrich your profile using publicly available business directories (e.g., LinkedIn) to better tailor our communications and solutions.
Communicate via Multiple Channels: Send your product announcements, invitations to webinars, and relevant updates by email, phone calls, social media messages, and other channels. You may opt out of any marketing communications at any time by emailing privacy@thewisdom.ai.
Log Customer Interactions: Record email exchanges, chat transcripts, and phone-support conversations to improve our service quality and ensure consistent, personalized support.
Track Usage & Engagement: (Coming Soon) Deploy browser cookies and similar tools to recognize repeat logins, remember your preferences, and analyze how you use our platform, allowing us to enhance your user experience over time.
Automatic Data Collection
When you visit or use our website and platform, we automatically gather technical and interaction data to help us optimize performance and tailor your experience. This includes:
Usage & Engagement Metrics: Traffic source (e.g., referral site), pages viewed, session duration, click paths, and feature usage patterns.
Device & Connection Details: IP address, browser type and version, operating system, screen resolution, and network performance indicators.
Application Health & Performance: Error logs, load times, and other diagnostics that help us ensure reliability.
Location Information: Approximate geographic region derived from your IP address.
We collect this information using standard technologies such as cookies, web beacons, and server logs. In some cases, we may also rely on generic third-party analytics services to aggregate and report these metrics. Your browser settings may allow you to control or disable certain tracking technologies, though doing so could affect functionality.
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience and understand how our website and Services perform.
Strictly Necessary Cookies: Essential for core functionality—such as keeping you logged in and securing access to protected areas. Disabling these may prevent the site or platform from working correctly.
Performance & Analytics Cookies: Help us measure how visitors interact with our website and Services (e.g., page views, session lengths, feature usage). We may deploy both first-party cookies and third-party analytics tools (for example, Google Analytics) to gather this information.
Marketing & Advertising Cookies: Enable us to deliver or limit the frequency of relevant promotions and measure advertising effectiveness. These may include cookies set by external ad networks.
When we refer to “cookies,” we also mean similar technologies (such as web beacons and local storage) that collect or store information.
Note: You can control or disable cookies via your browser settings, though doing so may impact site functionality or your user experience.
How We Use Your Information
Wisdom AI® leverages the data we collect to:
Deliver & Enhance Services: Power our AI-driven analytics, insights, and features within the platform, ensuring you receive relevant recommendations and automated reporting.
Personalize Your Experience: Tailor user interfaces, content, and communications based on your preferences, usage patterns, and account settings.
Support Operations & Requests: Respond to your inquiries, fulfill service requests, provide product support, and process billing or account management tasks.
Ensure Security & Prevent Fraud: Monitor for suspicious activity, protect against unauthorized access, and maintain the integrity of our platform.
Research & Development: Analyze aggregated or anonymized data to identify trends, improve existing features, and train future AI models—driving continual innovation.
Communicate Updates: Notify you of important changes to our website, Services, policies, or Terms of Use.
Compliance Roadmap: While not currently mandated, we intend to align our practices with GDPR, CCPA, and other relevant regulations as part of our ongoing compliance efforts.
We will only use your personal information for the purposes for which it was collected unless you consent to other uses. Your ongoing trust is vital: if you have any questions about a specific use of your data, please email privacy@thewisdom.ai.
Disclosure of Your Information
We may share your information in the following circumstances:
Legal Requirements: When disclosure is necessary to comply with applicable laws, regulations, legal processes, or official requests from authorities.
Emergencies & Safety: To respond to emergencies or protect the safety, rights, or property of you, other users, or Wisdom AI®.
Enforcing Agreements: To enforce our Terms of Use, other policies, or contractual rights.
Consent: When you have explicitly agreed to a specific disclosure.
Business Transfers: In connection with a corporate transaction, such as a merger, acquisition, financing, or sale of assets, your data may be transferred as part of the business assets, subject to appropriate confidentiality and data-protection safeguards.
We may also disclose aggregated or de-identified information that cannot reasonably be used to identify any individual, without restriction. Your Rights & Choices
At Wisdom AI®, we’re committed to safeguarding your data in line with global best practices—both now and as we adopt frameworks like GDPR and CCPA in our roadmap. You have the right.
Access: Request a copy of the personal data we hold about you.
Correction: Ask us to rectify any inaccurate or incomplete information.
Deletion: Request erasure of your data where permitted by law.
Withdraw Consent: Where processing is based solely on your consent, you may withdraw that consent at any time without affecting processing performed before withdrawal.
To exercise any of these rights, please email us at privacy@thewisdom.ai. We will verify your identity or, if you are acting on someone’s behalf, request proof of your authority. We aim to respond promptly in accordance with applicable timelines.
Choices About How We Use and Disclose Your Information
Browser Tracking & Cookies
You control cookies via your browser settings. You may choose to block or delete cookies, or receive alerts when they are set. Please note that disabling strictly necessary cookies may prevent some site features from working properly.
Marketing Communications
Promotional Emails: You may opt out of marketing messages at any time by clicking the “unsubscribe” link included in those emails or by emailing privacy@thewisdom.ai.
Transactional Emails: Messages essential to your account (e.g., billing notices, security alerts) cannot be opted out of, as they are required to provide and maintain our Services.
Targeted Advertising
If you prefer not to receive ads tailored to your interests, you can opt out by emailing privacy@thewisdom.ai.
Data Retention
We keep your personal information only as long as necessary to fulfill the purposes outlined in this Policy and to comply with our legal and operational obligations. Specifically:
We keep your personal information only as long as necessary to fulfill the purposes outlined in this Policy and to comply with our legal and operational obligations. Specifically:
Necessary Retention: We retain active account data, service-related records, and transactional information for as long as you maintain your account and for a reasonable period thereafter to support billing, dispute resolution, and audit requirements.
Secure Disposal: Once data is no longer needed for these purposes, we securely delete or anonymize it to protect your privacy.
Anonymized & Aggregated Data: Certain usage and analytics data may be irreversibly anonymized and retained indefinitely to monitor system performance, improve features, and support long-term product development.
Children Under the Age of 18
Our website and Services are intended for users aged 18 and older. We do not knowingly collect or retain personal information from anyone under the age of 16. If we become aware that we have inadvertently received personal data from a child under 18 without verified parental consent, we will promptly delete that information.
If you believe we may have any information from or about a child under 16, please contact us at privacy@thewisdom.ai, and we will take immediate steps to remove it.
Data Security
Wisdom AI® takes data protection seriously. We implement a combination of administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, loss, misuse, alteration, or destruction.
All personal data is transmitted using secure SSL/TLS encryption and stored on cloud infrastructure protected by network firewalls and governed by robust security protocols. We utilize AES-256 encryption for data at rest and follow role-based access controls to limit data exposure strictly to authorized personnel.
Regular internal security audits are performed to evaluate the integrity and resilience of our systems. While no method of storage or transmission over the internet can be guaranteed as completely secure, we are committed to maintaining industry-standard protections and enhancing our security posture as our systems mature.
We do not yet operate a formal incident response program, but the safeguarding of your information is central to our operational priorities, and we will evolve our security practices accordingly.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we do, we will revise the “Last Updated” date at the top of this page and publish the revised version here.
We encourage you to review this page periodically to stay informed about how we protect your personal information. Continued use of our Website or Services after changes are posted constitutes your acceptance of the updated policy.
We do not provide notice of updates via email or other channels; all updates will be communicated solely through this page on our website.
Contact Information
If you have any questions, concerns, or comments about this Privacy Policy or our data privacy practices, you may contact us at:
Email: privacy@thewisdom.ai
Telephone: +960 3310001
Phone: +960 9226622
Address: Lot 11257, 5th Floor, Rabarugas Magu, 05 Goalhi, Hulhumalé, 23000, Maldives
To ensure your privacy and the protection of personal data, we may take reasonable steps to verify your identity before responding to certain requests. This helps safeguard against unauthorized access or data disclosure. Verification may involve confirming basic information or requesting additional supporting documents if necessary.
We are committed to addressing privacy concerns with sincerity and urgency, and we encourage you to reach out at any time.
